A solution that facilitates dialogue between Business and IT professionals, improving the effectiveness of IT for the business and improving time-to-market for new achievements

Our solution

A&P Consulting offers a platform to Business Manager and IT Manager for working together, while transforming market opportunities and new ideas into new products and services for your target clients.
This platform allows you to monitor the IT Demand process. A customizable workflow controls the activities, manages the exchange of documents and automates the validation steps, just along the approving process of an IT project.
Thanks to the native multi-media and multi location support, it is easier to control and follow the process remotely or including third parties.
Dashboard and graphs allow you to evaluate time and costs of the Demand process, to identify weak points, and to help IT focusing on corporate priorities and on the available supplies.

Our goals

• To turn IT into a real enabler service to the Business, being able to respond in a sharp way to an ever-changing demand
• to standardize the delivarable IT, enabling the reuse of IT assets (requirements, processes, services, etc.)
• to improve the effort of the business to better define the requirements

Payoffs

Quick-win: 

• cost-saving resulting from greater efficiency and effectiveness of the IT Demand process done with the A&P Consulting solution
• Control and effort of the third party on the definition of costs estimate
• Multi-media and multi-location solution 

Expected mid-term savings from:

• Improvement of the time-to-market and of the quality of changes to IT Systems
• Reduction of wasted time and rework
• Improved efficiency and effectiveness of the IT production
• Improvement of communication and trust between Business and IT 

Operating scenarios

When Business professionals ask IT to make changes to Information System, the requests pass through the function of IT Demand, where requests are detailed, rough designed and skimmed on the basis of cost/benefit analysis. From marketing professionals to ICT specialists, managers with different culture dialogue to translate an idea or a need into a real service. The complex layers of hardware and software of today's Information Systems worsen the identification of changes that will produce the desired effect. Difficulties in communication and time constraints are unlikely to adequately explain the design phase, producing significant problems during delivery and resulting in re-works, and therefore in leavened cost and efforts. Moreover, the lack of coverage of their application process, IT Demand, so rich in human exchange, may lead to insufficient documentation of the topics discussed and a dispersion of efforts of high profile professionals, as well as make it less clear responsibilities step of the decision.

Key People & Function 

• Demand Manager
• Marketing Manager
• Business Manager
• IT Manager

Download the sheet of our Demand Management offer and discover which other solutions we can offer in Business Process Analysis and Business Process Management area. Visit our page around Methodologies & Framework and find Services that fit best your company.

Would you like to get the ever-best perfomances on processes with low automation level and high human-to-human interaction? Discover what Corporate Synergy can do for your organization and download a dedicated brochure.