Software LifeCycle Management Model

Within the IT Governance function we defined a Framework for LifeCycle Management Software services, consistent with all international standards, regulations and best practice Telecom Italia complies with. This way the ICT block's several Lines need not worry about changes in regulations, but only about complying with the Framework set by IT Governance, which represents a high-level frame, inside which every reality can and will find its specific operative modes. A&P Consulting supported Telecom Italia in modeling its SLM framework, and also the relations between SLM framework and ICT Lines specific processes.

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